Booking & Intake Form

Please fill out the online intake form as soon as possible, with as much detail as possible, to confirm your booking. All fields must be filled out in order to submit the form - write “NA” if a field does not apply. Please make sure you see a confirmation of submission after you click the "Submit" button.

You can find the form here:

New Client Intake Form

When I enter your appointment into my software you will receive an automatic booking message, as well as automatic reminders - by text, email, or both (please let me know if you have a preference). Do not reply directly to those messages.

Payment

My payment policy is outlined on the intake form in detail - please refer to it there. Here are the main points:

• Payment is due at the time of the appointment, and I have a Square reader that can process Visa, Mastercard, Debit, Apple Pay, etc.

• If you are unable to be present at the appointment, or you do not have reliable cell service at your barn for the Square reader, I can invoice you through Square and you can make your payment online (via credit card or e-transfer) prior to the start of the appointment.

• Cash is always accepted.

• GST is included in my prices, and I will happily provide receipts.

Cancellation Policy

Because my work days are very carefully scheduled to accommodate horses all over my service areas, it’s very important that you give me as much notice as possible of a cancellation or rescheduling of an appointment.

• If you cancel or reschedule less than 48 hours ahead of your appointment, you are subject to a 50% cancellation fee. I charge this fee because cancellations with less than 48 hours notice are very difficult to fill with another horse, and can be costly for me since I drive so far to accommodate appointments in specific areas.

• If I need to reschedule your appointment due to illness, emergency or weather, I will give you as much notice as possible. You will not pay any fees, and any pre-payments will be refunded.

• I am very diligent about being on time for appointments. However, if I am going to be more than 10 minutes late to your appointment, I will call or text you to let you know.

Preparing Your Horse

• Please have your horse recently fed, reasonably dry and groomed, and ready for their appointment.

• We can work in the stall, shelter, in the barn aisle, or in a paddock/field/arena. It varies depending on the horse’s preference, available facilities, weather, and what else is going on at the barn at the time.

• Use of cross-ties is discouraged, as they don’t allow enough space for movement and safety.

• Avoid scheduling your appointment when it is feeding time or there are other professionals working – these things can be very distracting for your horse. If that’s unavoidable, finding a quiet place to work will be important.

• Please avoid using coat/grooming sprays before the appointment – a slippery horse is very difficult to work on, and kinesiology tape will not stick to a coat that has been sprayed.

• Fly spray during the summer is encouraged.

• Dirty horses do not enjoy me rubbing grit into their skin, so brushing is essential. They don’t need to be perfectly dust-free, but crusted on dirt will need to be removed (from the head and limbs as well as the body).

• I recommend giving your horse at least 24 hours off from riding after a session, but gentle exercise and ample turnout is encouraged.

When to Avoid Booking

• It is not recommended to book equine therapy appointments for horses who are acutely lame, injured (cuts, swelling), or ill (even a runny nose) - please contact your veterinarian instead. Your horse may need veterinary treatment and time to heal before we can proceed. I cannot diagnose injury or illness or prescribe medication. There are also contraindications to bodywork (things that can make it harmful rather than helpful) and I need to be aware of your horse’s history to avoid this.

• It is not recommended to perform bodywork within 5-7 days of vaccinations or joint injections. Please also disclose if your horse has had surgery within the last 3 months.

• I do not recommend booking a session within a minimum of 5 days before a show/competition/clinic. Horses need time, often several days, to integrate the changes from bodywork - and a minimum of 24 hours of no riding after their session (sometimes longer).

• I do not recommend booking a session on the same day that your horse is receiving veterinary work, farrier work, clipping, or any riding before the appointment that exceeds their normal work load. Your horse’s threshold for the work may be impeded, and limit the work that I can do with your horse that day.

• Extra precaution must be taken with pregnant mares - please disclose your mare’s pregnancy prior to booking a session.

Other Important Information

• The horse's feedback is essential to my work, and I prioritize their comfort and consent throughout each session. I rely on the handler’s assistance, especially with unfamiliar horses. Please let me know if you have questions about handling or communication during the session, and disclose any sensitive areas your horse may have to prevent discomfort or injury.

  Context is key when interpreting a horse’s signals. My goal is never to push them beyond their threshold, but to respond to their needs in the moment. Forcing stillness won’t create relaxation, and every horse has different tolerance levels for hands-on work.

• Please don't hesitate to ask questions before, during, and after the appointment! I also love to hear updates on how your horse is doing, so never hesitate to get in touch.

• Feel welcome to take photos during the session. I always appreciate your permission to use them on my social media pages or in my newsletter, as well as your social media tags and shout-outs.

• Videos are also allowed, but please do not record or post my explanations or recommendations without my permission - these are tailored specifically to you and your horse, and not for public access.

• While a single session can show positive results, ongoing sessions or a series of sessions are highly recommended. The nature of this work is gradual unwinding and peeling back of layers of compensation in the musculoskeletal and nervous systems. As with any equine bodywork modality, craniosacral and myofascial work can bring about fascial, muscular, and emotional releases for the horse which may result in revealing underlying compensations in the body. For this reason, it is crucial to understand the importance of consistency in follow-up sessions, completing "homework" with your horse, and potential referrals to other equine professionals if/when needed.